e-Learning Frequently Asked Questions

How do I register for an e-Learning class?

Click on the above link, “Register for a Course,” will take you to the e-Learning registration form.

The registration form will provide you with instructions for registering as a new student. You should have your credit card available to pay for the course online. You will select a personal User Name and Password to use each time you log onto the training site.

What does an e-Learning course cost?

The courses currently offered are $225.00 for one CEU, or approximately 9 hours of course instruction.

Do you accept credit card payment online? Can I pay by check?

We will accept payment online by MasterCard, Visa, Discover, and American Express. A company check or personal check will be accepted by mail, however you will NOT be able to access the online course until after payment has been received and processed. All online transactions are encrypted and processed on a secure server.

Must I complete the course at once or can I come back at a later date? Once you are enrolled in an e-Learning course, you will have 12 months in which to complete the course. You may take the course at your pace and access it 24/7 at your convenience.

Do you track my courses and credit hours online?

Yes, the e-Learning Management System software tracks your registration, enrollments, time in course, quiz scores, and course status (Not Taken, Incomplete, Completed, etc.). You may access your student history and course progress whenever you log on to the system.

What if I don’t pass the course, will I be able to take it again?

The e-Learning system requires a student master at least 70 percent of each course module containing a quiz before moving on to the next module. If you fail a quiz, you may review the material and retake the quiz as often as necessary to achieve a passing score.

If I have questions about the course material, how do I get it answered?

Students can email the association if they have questions on the course material (the link appears on the logon page, along with our telephone number.

Do I receive a certificate indicating I have passed the course?

Yes, upon completion of the course and passing all quizzes, the association will provide you with a written certificate indicating the name of the course and hours of credit earned.

Benefits of e-Learning

Industry studies have shown employee-training budgets for most water and wastewater utilities are tighter than ever. Web-based operator certification and license renewal training provides employers and their employees the flexibility to take training courses at their own pace without the hassle and cost of attending live classes. Studies show online training can be as effective as, or even more effective than, live classroom instruction, correspondence or CD-ROM-based courses. Plus, online training is more convenient, less expensive and easier to manage.

No Travel Cost

Water and wastewater utilities can save a significant amount of money using e-Learning versus having employees travel great distances in order to attend instructor-led classroom training. Just think of the time and money that can be saved by not having the expense of a hotel, meals, and the lost productivity of your employee’s time.

Convenience of Anytime, Anywhere Training

Students can log onto e-Learning courses at home or office, day or night. In order to access e-Learning, all you will need is a computer with a 56k or better Internet connection.

Self-Paced Lessons

Students move through the e-Learning courses at their own pace. A quiz at the end of most modules reinforces the student’s knowledge of the subject matter. Students who master 70 percent of the material in each module will advance to the next. The e-Learning system allows a student to exit and return to the course at any time.

Easy to Use

 e-Learning courseware is very user-friendly and is designed to keep the attention of the student through the use of charts, graphs, and other interactive technology.

Variety of Courses Available

Water and wastewater operators registering for e-Learning courses will have a menu of courses from which to choose. We are constantly adding and updating courseware to reflect changing industry needs and regulations.