Elkhorn Utilities (EL&W) is a community owned and operated electric and water utility with an estimated 4,100 electric customers and 4300 water customers.

EL&W seeks a successor to the utility’s Utility Director who is retiring. The Utility Director is expected to provide a compelling vision and strong leadership skills. He or she will direct all activities within the EL&W organization and build upon EL&W’s strong record of safety, system reliability, cost effective operations, and continuous improvement. In addition, the Utility Director is expected to effectively manage recruitment, retention, training, and development of staff to assure EL&W’s continued success.

EL&W’s Utility Director reports to the Mayor and six-member Common Council and oversees an annual operating budget of approximately $15 million. The Utility Director will lead a 12-person workforce.


  • Facilitate Common Council oversight and governance decision-making by providing information and perspectives relative to utility operations and industry data; develop policy recommendations.
  • Establish and maintain a highly effective organizational culture that is safety driven, employee empowered, and focused on high levels of achievement in all areas including safety, reliability, customer service, sound fiscal policies, technology development and employee development and performance.
  • Strongly advocate for effective energy policy and work effectively with local, state and national policy makers and regulatory officials.
  • Enhance and protect the public image and position of the utility through a highly effective communications and community relations program to increase awareness, understanding and support of utility’s goals and plans; interact with customers and respond to concerns and complaints; communicate with the public and news media through appropriate means.
  • Take an active role in utility associations and local business and economic development organizations; serve on various boards and committees as appropriate or as directed by the Common Council on a local, regional, statewide and national basis. Leadership roles are highly encouraged.


Ideal candidates will offer at least ten years of progressively responsible experience in an electric and water utility setting, which includes serving successfully in a senior management role. This must include experience in the technical aspects of electric utility management, along with the ability to establish, execute, and achieve EL&W’s annual budget and financial strategies.

EL&W will require a leader with outstanding oral and written communication skills (e.g., listens to others’ opinions, is approachable, and able to communicate effectively to a variety of constituencies and audiences). The Utility Director must maintain a high level of integrity, trust and credibility with all stakeholders and be able to balance becoming an integral part of the community, while also maintaining meaningful employee engagement by empowering, mentoring, and developing employees.

A Bachelor’s degree from an accredited university or college in engineering, finance, or business, is considered ideal. As is additional education in management, administration, or a similar applicable field, along with related professional certifications.

EL&W is also targeting individuals with the following competencies and personal characteristics:

  • Considerable experience evaluating financial and technical projections and information with sound analytical ability to evaluate alternatives.
  • Substantial working knowledge of operational, financial, engineering, administrative and planning functions within an electric and water utility environment.
  • Strong prioritization and management skills.
  • Demonstrated success in developing, managing, and leading employees.

EL&W is a member of the Municipal Electric Utilities of Wisconsin (MEUW), the state association that provides service, advocacy and safety training for Wisconsin’s 81 community-owned electric utilities. EL&W is also a member and the American Water Works Association (AWWA) and Wisconsin Rural Water Association (WRWA), which facilitates advocacy for the water utility.

The total compensation is competitive and will be dependent upon qualifications and experience. In addition to salary, EL&W offers an excellent benefits package that includes participation in the Wisconsin Retirement System, and affordable health plan options.

Interested candidates should submit a cover letter and resume to the City Clerk lreynolds@cityofelkhorn.org no later than, June 25, 2021.

Elkhorn Utilities is an Equal Opportunity Employer